With over two decades of professional involvement in the field, this practitioner has been at the forefront of the Online Dispute Resolution movement since 1999. Her career is defined by the creation and management of large-scale digital conflict management systems across international markets, including the United States, United Kingdom, and India.
This neutral is a primary architect of modern ODR systems with unmatched experience managing high-volume digital disputes for major global corporations.
Co-founded Modria.com and led dispute resolution departments for global tech giants eBay and PayPal.
Widely regarded as a global authority and founding figure in the Online Dispute Resolution industry, known for scaling digital mediation systems.